Journey by Maskells - Flipbook - Page 34
MASKELLS
We aim to forge long-term relationships with our
landlords, because it’s not about a single transaction,
it’s about becoming your long-term trusted partner.
MAXIMISING
YOUR ASSET
By TABITHA JONES - Director – Kensington And Notting Hill, Lettings
32
T
he prospect of a bad
tenant who damages the
property and doesn’t pay
the rent is a landlord’s
biggest fear, often resulting in
protracted and costly eviction
proceedings. What a landlord
might not realise is that the risk
of this nightmare scenario can be
all but eliminated by selecting the
right letting agent.
At Maskells we take all the worry
off your shoulders. We navigate
over 180 pieces of lettings
legislation to ensure your legal
and contractual compliance,
and in addition we manage your
tenant’s expectations through
regular communication. Our
highly-experienced team are
all exam-qualified through the
Association of Residential Letting
Agents (ARLA) and have over 70
years combined experience.
Crucially we provide a ’one point
of contact’ system, meaning our
landlords deal with the same
Maskells expert throughout the
transaction, from the first meeting
through to the letting and then
long-term management of the
property. This powerful benefit
minimises errors, maximises
accountability and provides a
clear channel of communication.
We advertise our clients’
properties on all the leading
property portals, our own
website, social media channels
and through our two offices in
Prime Central London.
Our in-depth market knowledge,
well established ”black book”
of contacts and decades of
experience also allow us to
operate seamlessly in an offmarket capacity. Added to
this, our corporate services
team deals with international
companies, helping them to
relocate staff into London. Recent
corporate lets have included
LVMH, Burberry, Chanel, Total,
Shell, Mitsubishi, Thames Water,
Goldman Sachs, HSBC and
Nomura.
We assist prior to a rental, if a
property needs any improvement
to maximise the rental income,
whilst keeping costs as low as
possible. We provide a preletting package to save you time,
including an agreed schedule
of works, undertaken under our
watchful eye by experienced and
trusted contractors. We do not
take any referral fees because our
interests are simply aligned with
yours to do everything possible to
achieve the best letting price.
We operate a simple and costeffective fee structure, with one
administration charge at the
outset of each letting and one
commission rate paid in line with
your rental income to improve
your cashflow and cement that
all-important sense of alignment
of interests. Our transparency and
accuracy in the letting process
has resulted in a client retention
rate of 98%. Once a client comes
to us, they stay with us. n
